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Terms & Conditions

 

 

Pet Policy:

.Pets are allowed for short-term bookings via pre-arrangement. The pet fee is $10 per pet per night

.Pets must not be left in the unit unattended at any time

.Pets are not permitted on beds or furniture

In consideration for other guests please clean up after your pets and keep them within your control at all times

.It is your responsibility to prevent your pet from making excessive noise, being disruptive or aggressive to other guests. If your pet is deemed dangerous, harmful or disruptive Coronation Holiday Park Ashburton has sole discretion to require you to find other accommodations. Coronation Holiday Park Ashburton reserves the right to contact animal control to have the pet removed

 

Cancellation Policy:

Cancellations for non-refundable bookings are charged in full

In the event of a no-show or late cancellation (within 7 days of arrival date) you will be obligated to pay the full amount of your stay.

Once you have checked in your booking automatically becomes non-refundable. If the length of your stay is reduced after check in the full amount is charged.

No-show bookings will be charged in full

There is a $12 admin charge for all cancellations 

 

Booking Confirmation: 

Bookings are only confirmed upon receipt of a deposit or credit card details. Direct debts can be deposited into our bank account 06-0801-0482329-00( ANZ, Colombo Street, Christchurch) Please put your surname into the particulars field and your arrival date into the reference field. Please email once you have made the deposit.

 

Arrival:

Please let reception know prior if you will be arriving after 8pm for check in 

 

Disruptive guests:

Guests who do not cooperate with management may be asked to leave at short notice if they are disruptive to other guests or management

 

Guest rates:

Our rates are based on one to two guests in the unit per night. An extra guest per night rate will apply when there are more than two guests per unit. 

 

Smoking policy:

All units are strictly "No Smoking' and in fairness to future guests if you need to smoke please do so outside the unit. There are ashtrays situated outside for your convenience. If you do smoke inside the unit then you will be charged a $250 smoking fee and unable to book with us again. 

 

Excessive Cleaning Fee:

We reserve the right to charge what we think applicable to restore the room to the same clean condition prior to use. This will be changed to the registered guests credit card. 

 

When booking at our property you have automatically agreed to all of our terms and conditions 

 

Any damage to the room, furnishings or property will be charged directly to the credit card held on file if applicable. We will also charge you for any resultant loss of income including any recovery costs incurred by the hotel. What is considered damage is at the management's sole discretion. In the event that the damage exceeds $1000 the hotel will claim on its insurance policy and the cost of the excess will be met by the guest we will also be filing a complaint with the police.